Terms & Conditions

Please read these terms carefully before using Issue Badge platform

Effective Date: January 1, 2025 Last Updated: May 29, 2025

1 Acceptance of Terms

By accessing or using the Issue Badge platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to:

  • Individual users creating personal certificates
  • Organizations issuing certificates to their members
  • Educational institutions using our platform
  • Third-party integrators and developers

2 Services Description

Issue Badge provides a comprehensive digital certificate management platform that includes:

  • Certificate creation and customization tools
  • Secure verification system
  • Bulk certificate generation
  • API access for integration
  • Analytics and reporting dashboard

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

3 Account Registration

To use certain features of the Service, you must register for an account. When you register, you agree to:

  • • Provide accurate, current, and complete information
  • • Maintain and promptly update your account information
  • • Maintain the security of your password and account
  • • Accept responsibility for all activities under your account
  • • Notify us immediately of any unauthorized use

You must be at least 18 years old or have parental consent to use the Service. Organizations must have proper authorization from their entity to create an account.

4 Acceptable Use Policy

You agree not to use the Service to:

  • Create fraudulent or misleading certificates
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or harmful code
  • Attempt to gain unauthorized access

5 Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Issue Badge and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of content you create. By using our Service, you grant us a license to use, store, and display your content as necessary to provide the Service.

Our Content

All templates, designs, and features provided by Issue Badge remain our property. You may use them only within the scope of the Service.

6 Privacy & Data Protection

Your use of the Service is also governed by our Privacy Policy. By using Issue Badge, you consent to our collection and use of personal information as outlined in the Privacy Policy.

Data Security Commitment

We implement industry-standard security measures including:

  • • SSL/TLS encryption for data transmission
  • • Secure data storage with encryption at rest
  • • Regular security audits and updates
  • • GDPR compliance for EU users

7 Payment Terms

Starter Plan

$29

Per month

Pro Plan

$99

Per month

Enterprise

Custom

Contact sales

  • • All paid subscriptions are billed monthly or annually
  • • Payments are processed securely through our payment partners
  • • Refunds are available within 14 days of purchase
  • • Prices may change with 30 days notice to existing customers

8 Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activities
  • Non-payment of fees
  • Inactive account for extended period

Upon termination, your right to use the Service will cease immediately. You may request export of your data within 30 days of termination.

9 Limitation of Liability

Disclaimer

The Service is provided "as is" without warranties of any kind. Issue Badge shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

Our maximum liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

10 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via:

  • • Email notification to registered users
  • • Prominent notice on the Service dashboard
  • • Update to the "Last Updated" date

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

11 Contact Information

If you have any questions about these Terms, please contact us:

Email

support@issuebadge.com

Address

123 Certificate Street
Digital City, DC 12345

By using Issue Badge, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.