Guide

White Label Badge & Certificate Platform

Run IssueBadge under your own brand with white label support. Manage multiple organizations, partner directories, and team access from a single panel. Scale your credentialing program across departments, clients, or partner networks.

What Is White Label Credentialing?

White label credentialing means running a badge and certificate platform under your own brand identity. Instead of directing your recipients to a third-party platform, the credentialing experience carries your branding — from the issuance emails to the verification pages. IssueBadge's white label feature lets you customize the platform appearance, use your own SMTP for email delivery, and present credentials under your organization's identity.

Multi-Organization Management

IssueBadge supports managing multiple organizations from a single account. This is designed for enterprises that run credential programs across departments, training companies that serve multiple clients, and associations that manage chapters or affiliates. Each organization has its own badges, certificates, recipients, and settings while you maintain oversight from a central dashboard.

Organization Isolation

Each organization operates independently with its own badge designs, certificate templates, SMTP settings, and recipient data. Organizations cannot see each other's data, ensuring proper data separation for multi-client environments.

Partner Directory

The partner directory feature lets you create a public-facing directory of your partners, chapters, or affiliated organizations. Each partner gets a profile page with their details, and the directory is searchable. This is useful for associations, franchise networks, and certification bodies that want to showcase their authorized partners or training providers.

Team & Role Management

Control who can access what within your organization. IssueBadge provides team management with role-based access so you can assign permissions for badge creation, issuance, and administration to different team members. This ensures proper governance of your credentialing program as your team grows.

Branded Email Delivery

Use your own SMTP server to send badge notification emails from your domain. Configure a custom From Name and Reply-To address so recipients see your brand in their inbox. Track email delivery with bounce monitoring and complaint tracking to maintain sender reputation.

Analytics & Reporting

Track the performance of your credentialing program with badge analytics and reporting. See how many badges have been issued, claimed, and shared. Monitor engagement metrics across organizations and identify trends in your credential programs.

Who Needs White Label Credentialing?

White label credentialing is used by training companies serving multiple clients, professional associations managing chapters, enterprises running internal certification programs, educational institutions issuing credentials across departments, and resellers offering credentialing as a service to their customers.

Frequently Asked Questions

White label means the badge and certificate platform operates under your organization's brand identity. Recipients see your branding on emails, verification pages, and credential displays instead of IssueBadge branding.

Yes. IssueBadge supports multi-organization management from a single account. Each organization has isolated data, settings, and badge designs while you maintain central oversight.

Yes. Configure your own SMTP server to send badge emails from your domain. You can also set custom From Names and Reply-To addresses at both the organization and individual badge level.

Yes. Create a public-facing directory of your partners, chapters, or affiliated organizations. Each partner gets a searchable profile page.

Assign team members to your organization with role-based access control. Different roles can have different permissions for badge creation, issuance, and administration.

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