Send Badge Emails from Your Own Domain
Configure your own SMTP server so badge emails are sent from your email address and domain. This improves email deliverability and brand trust, with recipients seeing your organization as the sender.
Key Benefits
Your Domain, Your Brand
Emails come from your own email address (e.g. badges@yourcompany.com) instead of the default system address. Recipients see your organization as the sender.
Improved Deliverability
Using your own SMTP with proper SPF, DKIM, and DMARC records reduces the chance of badge emails landing in spam folders.
Multiple SMTP Servers
Add multiple SMTP servers and assign them to different organizations or individual badges. Each badge can use a different sending address.
Works with Major Providers
Compatible with Gmail, Microsoft 365, Amazon SES, SendGrid, Mailgun, and any SMTP-compatible email service.
How It Works
Get SMTP Credentials
Obtain your SMTP host, port, username, and password from your email provider (Gmail, Microsoft 365, Amazon SES, etc.).
Add SMTP Server
Go to Organization settings, open the SMTP tab, and add your SMTP server credentials. Send a test email to verify the connection.
Assign to Organization or Badge
Assign the SMTP server to your organization (applies to all badges) or to specific badges (overrides the organization SMTP).
Emails Send from Your Domain
All badge emails now go through your SMTP server, with your domain and email address as the sender.
Frequently Asked Questions
Any SMTP-compatible email service works, including Gmail (smtp.gmail.com), Microsoft 365 (smtp.office365.com), Amazon SES, SendGrid, Mailgun, Postmark, and self-hosted mail servers.
Yes. You can assign one SMTP server at the organization level and override it for specific badges. The priority is: Badge SMTP, then Organization SMTP, then system default.
Badge emails will be sent from the IssueBadge default email address. You can still customize the sender display name and Reply-To address without a custom SMTP server.
After adding your SMTP credentials, use the built-in test email feature to send a test message. This verifies that the connection works before you start issuing badges.
Related Features
More in Issuance & Distribution
Bulk Certificate Generator
Issue hundreds or thousands of badges and certificates at once. Upload a CSV or Excel file with recipient data, and IssueBadge generates individual certificates and sends personalized emails to every recipient.
CSV & Excel Import
Import recipient data directly from CSV and Excel spreadsheets. Map columns to badge fields, include custom data, and issue personalized badges to everyone in your list.
Single Badge Issuance
Issue a badge to a single recipient by entering their details in a simple form. Enter the recipient name, email, and any custom field values, then issue with one click.
Try Custom SMTP Server today
Get started with IssueBadge — no credit card required.